1. Start the conversation early

The earlier you inform and involve the works council, the better. Transparency builds trust and avoids delays later in the process. Present the app’s purpose clearly: improving communication, strengthening internal culture, and giving employees easier access to relevant information.

2. Clarify the purpose and scope

Make it clear that the app is not a control or surveillance tool, but a positive communication platform. It’s helpful to emphasize voluntary use, user privacy, and the value for both employees and leadership.

3. Discuss data protection upfront

One of the most sensitive areas is data protection and privacy. Provide documentation (e.g. a data protection impact assessment or technical concept) that shows how the app complies with GDPR and protects personal data. Be transparent about:

• What data is collected

• Who can access it

• How long data is stored

• What analytics (if any) are used

4. Highlight customization options

With Tchop, clients have full control over app features, user roles, and permissions. This flexibility allows companies to adjust the app according to the works council’s expectations, whether that means disabling certain features or anonymizing usage data.

5. Involve IT and legal teams

Make sure your internal IT and legal teams are aligned and available to support the conversation with the works council. This builds credibility and helps address concerns professionally and efficiently.